The ARPRO ACADEMY panel consists of seasoned veterans from the automobile retail industry, which includes (Click on the names to read about them)
- Pro Srikant Rajan (Founder of http://www.autoretailpro.com)
- Pro Ramdev
- Pro Ganesh Kumar
- Pro R Srinivasan
Been in Indian Army for 24 years in the Corps of Electrical & Mechanical Engineers, took voluntary retirement in 1993.
A Graduate from Ministry of Defence has also done Diploma in Mechanical/Automobile and Aeronautical (Aero Engines) Engg.
During active service, he was mostly associated with army vehicles and also for a duration of six years I was part of Army Aviation (Helicopters) maintenance crew of the Corps.
He was part of the active Division which took part in ‘OPS Cactus Lily’ (Bangladesh Liberation) – 1971 in western sector.
He has also served tenures on instructional duties at 3 EME CENTRE Auto School, Bhopal and Military College of Electronics and Mechanical Engineering, Secundrabad.
After premature retirement in 1993, he was associated with TATA Dealer for nine years, then had a assignment abroad (Kuwait) for two plus years. Since early 2005 he has been with M/S Trident Automobiles and designated as Group Head overseeing the entire Training and Service operation of Trident group.
Got retired on May 2017, now take up as per the requirement Consultancy in respect of management and Training. I also IMC Member in upgrading the Govt ITI Hosur Road(Dairy Circle).
I have crossed 30 years of hands on top-level experience with the Automobile Industry . Passion for the vehicles started long before that during by first career stint in the Gulf where I was in possession of a Toyota Corolla and later Honda Civic. Those days the company cars were changed every for years with brand new models. Cars were never a vehicle for commuting for me, rather a grand machinery, a mechanical wonder to understand and enjoy. I fell into the habit of comparing the features of different makes and models and it became a hobby for me to prepare detailed pros and cons of cars. Soon enough I became the person whom everybody, family, friends and acquaintances, consulted while buying a new car. It was natural that I should start my career journey in the industry. It was ‘Not for Bread Alone’ from then on…..
•When I returned to India I found that the automotive market was growing, which was dominated by the Ambassadors and the FIATs. Suzuki had just entered the market through Maruti and the market dynamics changed.
•Initial Three years were with Bajaj Tempo (Now, Force Motors) also supporting Kinetic Honda two-wheelers and Escorts Tractors. Driving the small wheel-based Tempo Trax, I had predicted the market for compact SUVs in the mid 90s.
•Circa 2000 the Korean auto-giant entered the Indian roads with the legendary Santro. Working with Hyundai for four years and driving the different variants of the Santro, the Accent, the Sonata, the Tucson, and the Verna I was able to understand the minute differences and the intricacies of the different models and variants to advise the customers to choose the perfect car for their budget,use,prestige, family happiness and not just their need. •Six years with Toyota in different geographies, urban, semi-urban and rural, as the CEO/COO where I experienced, gained expertise,practiced and promoted the Toyota Way and the process:
•PDCA (Plan, Do, Check, Act), one of the best problem solving tools of Toyota
•Lean and the A3 concept
•Three years with Mahindra, when a new-gen dealer opened up in my hometown. Driving a Xylo, Scorpio and later and XUV5OO and managing a team of 800+. In the small CV segment, North Kerala was the only market which challenged the Tata ACE and beat it in retails.
•Feathers in my Cap
•Increasing the market share of the Mahindra Scorpio by piggy riding on the story of a movie where Scorpio was the protagonist helping in a heart transplant surgery to save a life.
• Setting up an Automotive Management Academy, the first of its kind in India, for a multi brand dealer.
•Setting up new facilities of Chevrolet and Tata dealerships, selecting candidates, building teams and streamlining operations to create entry impact in the new market and also to achieve and sustain all initial and increasing targets against other makes.
• To turnaround ailing Ford and VW dealerships by need analysis, identifying and framing the problems, solving them with HO-Sin application
•Current Key Focus
•Training and mentoring dealership teams
•Creating a new Vision, providing new and unique marketing ideas
With 38 yrs of experience in the auto industry, He comes with his vast expertise in the automobile aftersales department.
He has worked with companies like Hero Honda, Eicher motors etc to name a few.