On today’s edition of REVV UP, we have our guest expert Mr. Lakshminarayan, he is a Mechanical engineer working in the automobile service field for last 27 years. Started his career as a Trainee Supervisor at Tata Motors Dealership in 1993. Worked in various functions like Workshop Supervisor, Job controller, CRM & Internal Trainer. He also used to represent Dealership in consumer forums. After working for 13 years, joined Volvo India and was heading company-owned workshop at Bangalore and maintenance of Volvo intercity coaches at KSRTC and city buses of BMTC in Karnataka. From there joined Mercedes-Benz Bus after-sales in 2010. In 2013, moved to Daimler India commercial vehicles at Chennai and worked in Central Technical support for one year. In 2014, Joined back Mercedes-Benz India car division as Retail Parts Consultant and continued till Jan 2020 and in Feb moved to the Central warranty function.
Click on the button below to watch the complete video about the warranty function.